Is it possible to get my voicemails back?

JStephens2048
Enthusiast - Level 1

Hello! I have a question. Hopefully someone is able to help me. Yesterday August 5th 2024, I was asked by my work if I would delete some voicemail messages from my phone so in case they needed to leave me a message they could. So while I had a few minutes Yesterday, i went into my voicemail to see how many messages were in my voicemail. However it was full. So I started moving some of the old messages to my Archive file on my Voicemail. And all of the sudden before I knew it, I looked back at my phone and see it said no voicemails. I'm thinking how did that happen? So either accidentally clicked delete when I had several of them highlighted to move to my Archive file folder or they just randomly deleted? Anyway does anyone know how if it's possible at all to get my voicemails back. And I only want them back because I have voicemails from A great friend of mine who's is now deceased along with my Mom. I've been scrambling trying to figure out what to do or how to get my voicemails back. Does anyone have any clue?? Also I have a Samsung Galaxy S22 Ultra. And no unfortunately it doesn't have a voicemail trash folder. 

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vzw_customer_support
Customer Service Rep
@JStephens2048  wrote: Hello! I have a question. Hopefully someone is able to help me. Yesterday August 5th 2024, I was asked by my work if I would delete some voicemail messages from my phone so in case they needed to leave me a message they could.

Thank you for reaching out to us here JStephens2048. We are sorry to learn that you are unable to locate and listen to the voicemails that you were keeping from your friend and your mom. Voicemails that have been deleted are unable to be recovered. If the voicemails are not in your Archive and are no longer in your voicemail, they are unable to be retrieved. We would recommend double checking your Archive and if they are not showing on your device, you can also dial *86 to call into voicemail. 

-Andi

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