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Verizon App manager installed TEMU on my phone

I am writing to express my disappointment and frustration with your recent action of installing TEMU on my phone without my permission. This app has been reported to collect personal data compromising their privacy and security of my device. I find this app to be intrusive, unnecessary, and unacceptable.

I request that you immediately remove this app from my phone and from all other Verizon customers’ phones. I also request that you stop installing any apps on users’ devices without their consent and provide them with a clear and easy way to uninstall or disable any unwanted apps. I value your service, but I also value my choice and control over my own device. Please respect your customers’ rights and preferences and refrain from such actions in the future

Comments

Verizon_Support

Hello, being on top of your equipment is crucial, especially if you are managing your apps. Verizon is here to help.

What is your phone make and model?

~Gilbert

SynthpopAddict

Uninstall the TEMU and whatever else you don't want, then disable Verizon App Manager. Unfortunately, you can't uninstall the App Manager because it's a part of the carrier software and you're going to have to disable it after any software updates get pushed.

shehenjen

I'm more than disappointed, Verizon. I would NEVER install TEMU on my phone. Thankfully my anti virus software notified me and I uninstalled it immediately.

I expect a Verizon software update to ONLY install software required for cellular communication -- not adware, not malware, not games -- programs supporting functionality of the phone.

Verizon_Support

You can uninstall apps through your device's settings. For specific directions, please let me know what kind of phone you have.

-James

fubz

I love Verizon's non answer to this problem. It's a huge breach of trust to push third party apps to people's phones. The Verizon malware is bad enough.

Verizon_Support

We certainly understand not everyone wants to use every app in their device's app suite. We are happy to walk you thru disabling any applications you have concerns with. Please let us know if you would like assistance and we'll be there to help.

-Anthony

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