Had a deal with Verizon in August. October they decided to take away one of my line promotions. NEVER said ANYTHING about removing one of my promotions. So Verizon moved me to a different plan with slower speeds and then took away one of my line promotions on the back end. SNEAKY and I think bad business practice to a 20+ loyal customer. Tried to correct this so many times, chat, call back, etc. Horrific service. This is why folks are leaving Verizon.
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