bill to account

bohudgins34
Newbie

When I try to make a purchase inside an app on my phone I try and change the method of payment to verizon wireless. but the app says that is it s unavailable

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Ginger_VZ
Community Manager
Community Manager

Hello,

It sounds frustrating that you weren't able to bill to your account. We're here to help clarify how those billing options work. Here's some more information about how to use bill-to-account: Bill devices, accessories & services to your mobile account FAQs

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3 Replies
SynthpopAddict
Champion - Level 3

I highly doubt you can make purchases even within the storefront part of Verizon and have the charges tacked onto your My Verizon account.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Community Manager
Community Manager

Hi there bohudgins34, we want to make sure you have the ability to make your purchase online. . Please send us PM so we can assist! 

~Joe M

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Ginger_VZ
Community Manager
Community Manager

Hello,

It sounds frustrating that you weren't able to bill to your account. We're here to help clarify how those billing options work. Here's some more information about how to use bill-to-account: Bill devices, accessories & services to your mobile account FAQs