@vtext.com being blocked from out server.

dhonious
Newbie

We are having issues with text going out via @VTEXT.com 

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7 Replies
SynthpopAddict
Champion - Level 2

The VText app was retired in December 2023.

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I'm not a Verizon employee, just another customer trying to help.
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dhonious
Newbie

Thank you for your response. It does still work if I send it out from Outlook, just not working from our server. 

 

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vzw_customer_support
Customer Service Rep

Is the vtext being used with your business? 

-Deb

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vzw_customer_support
Customer Service Rep

We are sorry to read you're having issues with your messages. Is this happening with a specific sender or all senders? When did this start?

~Freddy

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dhonious
Newbie

This started happening about 2 months ago. If I send this via outlook to my cell#@vtext.com it works fine but if I send it from our server it does not work. Who can I contact to get this resolved?

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SynthpopAddict
Champion - Level 2

@dhonious wrote:

This started happening about 2 months ago. If I send this via outlook to my cell#@vtext.com it works fine but if I send it from our server it does not work. Who can I contact to get this resolved?


I doubt you can get it fixed, as VText is no longer supported.  Surprised you can get any functionality from it at all.  If you were using it for a business, I read elsewhere in the forums that there is something new for business use, but I can't remember the name of the app or service.  Would try contacting someone with Business Support to ask.

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I'm not a Verizon employee, just another customer trying to help.
vzw_customer_support
Customer Service Rep

Thank you for the information. Please tell us, is your account consumer or business service?

 

~Maria

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