Cannot make an account

[Anonymous]

Hi,

I'm planning on joining Verizon but can't seem to make an account. I keep getting "We're sorry. We are unable to process your request at this time." 
I called, but didn't know which department to speak to. Where can I get help?

[SynthpopAddict · Accepted solution]

Hi, you can't create an account until after you've signed up for service.  If you could state what service (cell phone, landline, home internet, Fios) you want and whether or not this is for a business or personal use, someone will be able to give you more pointers on whom to contact.

[SynthpopAddict · Accepted solution]

Hi, you can't create an account until after you've signed up for service.  If you could state what service (cell phone, landline, home internet, Fios) you want and whether or not this is for a business or personal use, someone will be able to give you more pointers on whom to contact.

[vzw_customer_support · Accepted solution]

Hello nmsuda106, we are honored to see you are interested in new service with Verizon Wireless. We want to guide you in the right direction.

— You can get more information on our phones through this page: https://www.verizonwireless.com/smartphones/.

— You can get more information on our plans through this site: https://www.verizonwireless.com/plans/.

— Check out our promotions through this link: https://www.verizonwireless.com/deals/.

— For further support, please contact our Sales Team at 800-256-4646 (Monday – Friday 8:00 AM — 2:00 AM, Saturday 8:00 AM — 12:00 AM, Sunday 9:00 AM — 8:00 PM Eastern Time).

Let us know if this information helped.

~Gilbert