Cell Phone Ringing

[Visapain1]

Why does my cell phone ring for some incoming calls, but not for other incoming calls?

[vzw_customer_support]

We're here to help with your incoming calls. I am sending you a private note to assist with your account.

-Cryssie

[Visapain1]

Where is this private message?

[kh_jenn]

Hi Visapain1, Private messages are sent via this community platform and can be accessed by clicking/tapping on the envelope icon at the top right of any Community Page. When a new message arrives, a number will appear on the envelope.