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Error message when I try to add funds to travel pass.

EKreiss
Newbie
‎02-26-2024 05:30 PM

I have a prepaid phone plan.  When I try to add money for Travel Pass, I get an error message that it is above the amount that I am allowed to add.  What shall I do?

 

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vzw_customer_support
Customer Service Rep
‎02-29-2024 05:20 AM

Are you receiving the error when adding funds in My Verizon app or website? 

*Mahagani

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