I purchased a prepaid gift card thinking I could use it to pay my bill. And I have tried everything I could to. But the PIN number is too long and I don’t know what else I can do
Hello Msliebsch,
We are sorry to hear you having trouble using your prepaid gift card to complete your payment. You can use the steps found under link : https://www.verizon.com/support/prepaid-billing-payment-faqs/#refill
Additionally, we can recommend contacting our Prepaid Customer Support at 888-294-6804.
-Art
