Gift card

Msliebsch
Newbie

I purchased a prepaid gift card thinking I could use it to pay my bill. And I have tried everything I could to. But the PIN number is too long and I don’t know what else I can do 

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vzw_customer_support
Customer Service Rep

Hello Msliebsch,

 

We are sorry to hear you having trouble using your prepaid gift card to complete your payment. You can use the steps found under link : https://www.verizon.com/support/prepaid-billing-payment-faqs/#refill

 

Additionally, we can recommend contacting our Prepaid Customer Support at 888-294-6804. 

 

-Art

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