Payment problems

sueboy
Newbie

I got a plan of 65 dollars they said the bill the girl time was gon be a little higher by the next bill it would change to 65 why am I being charged more then what I’m supposed to pay and when I went to the store so they can help me out they was being disrespectful and was not willing to help me out with the situation like how supposedly the assistant store manger “women” blaming her employee instead of helping very unprofessional people they be hiring anyone at this point 

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2 Replies
vzw_customer_support
Customer Service Rep

Hello, sueboy, we want to make sure you get the help you need in reference to your bill charges. So we can better assist, we will be reaching out via Private Message.

-Lauren

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vzw_customer_support
Customer Service Rep

We just wanted to check-in with you to see if you still needed help with the bill review.  We’re standing by to assist, so please let us know. We are here to support you and will respond during hours 8am-8pm EST.  Thank you!.

-Deb

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