Phone number registration

Val1123c
Newbie

I can’t register my phone number to my login account 

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vzw_customer_support
Community Manager
Community Manager

If others encounter similar problems with My Verizon Registration, common factors include: Entered information not matching what is listed on the account, Clearing Browser cookies and cache.

For anyone facing a similar issue now, we recommend reviewing this link for more details: https://www.verizon.com/support/knowledge-base-17492/

 

If you still require assistance or have any questions, please contact us for support. 

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SynthpopAddict
Champion - Level 3

If you are getting a message saying something like "You'll get the full Account Owner experience when your device is activated" or similar, then what happened is you got a guest account instead of a real one.  This happens if you sign up on My Verizon before your service is up and running and the system hasn't registered you as a customer yet.  Try creating a new My Verizon account by signing up with your phone number as if you'd never done it before.

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I'm not a Verizon employee, just another customer trying to help.
vzw_customer_support
Community Manager
Community Manager

If others encounter similar problems with My Verizon Registration, common factors include: Entered information not matching what is listed on the account, Clearing Browser cookies and cache.

For anyone facing a similar issue now, we recommend reviewing this link for more details: https://www.verizon.com/support/knowledge-base-17492/

 

If you still require assistance or have any questions, please contact us for support. 

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vzw_customer_support
Community Manager
Community Manager

Hey there Val1123c. We want to ensure you are able to register your online account. Having 24/7 access is a huge benefit. We will send you a private message to ensure your success.

-Toni

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