Why is the last button(complete registration) not activated when creating a new account?I have filled in all the fields and checked the terms and conditions and privacy policy, but the last button is not activated.
If you need assistance, please send us a Private Note.
*Carla
I have the same problem
Hello! We understand the importance of having access to manage your account and would like to help you to complete your account registration. To better assist you, I'll be sending a Private Note, please reply to it, so we can get started.
~Maria
Thank you for reaching out in this platform. Please tell us a little more, is your service with us, residential or mobile (postpaid or prepaid)? Are you using the mobile app or your PC?
My service is mobile (prepaid) and I tried both the mobile app and my PC to register.
