Verizon prepaid card is not gift card?

hczet
Newbie

I bought two prepaid refill card thinking they were gift cards. Each has $50 on it and I had a lot of error while trying to add the card to my account and I realize the number of digits of card or PIN don't match. I don’t have a prepaid account. Do I just lost the money on it? This is ridiculous. How do I distinguish a refill card vs. a gift card in a store?

Has anyone else run into this issue? If so what did you end up doing?

0 Likes
Reply
1 Solution
vzw_customer_support
Community Manager
Community Manager

The prepaid cards will always say things like "refill" or "for all your prepaid needs". If there is ever any concern though, you can always order a gift card right online too! Heres a link to check that option out. 

https://www.verizon.com/products/gift-cards/

-Meg

View solution in original post

0 Likes
Reply
1 Reply
vzw_customer_support
Community Manager
Community Manager

The prepaid cards will always say things like "refill" or "for all your prepaid needs". If there is ever any concern though, you can always order a gift card right online too! Heres a link to check that option out. 

https://www.verizon.com/products/gift-cards/

-Meg

0 Likes
Reply