Want to switch from verizon post-paid to prepaid
brianv43
Enthusiast - Level 2

I have two iPhone 4 long off contract, but still in use with a verizon plan.  I want to switch both to pre-paid plans and keep my numbers.  How do I do this?

Online it says I cannot keep my numbers, but since they are version numbers now, seems like I should be able to keep them?

Labels (1)
0 Likes
Reply
6 Replies
Snn5
Legend

You can keep them, both the phones and the numbers, but you need to call Verizon or visit a corporate store to actually convert the postpaid to prepaid.

0 Likes
Reply
brianv43
Enthusiast - Level 2

Thanks.  I will call them then.  Can you recommend a number to call? 

0 Likes
Reply
Snn5
Legend

Customer Service

(800) 922-0204

or dial *611 from your mobile phone

0 Likes
Reply
brianv43
Enthusiast - Level 2

Thanks!

Snn5
Legend

You will still need to speak with postpaid support to initiate the transfer to prepaid since you are currently postpaid.

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Thank you for your interest in Verizon Wireless pre-paid service brianv43. Our Pre-Paid customer service Team can be reached at 888-294-6804. Our Post paid customer service team can be reached at 1800-922-0204.



Thank You,
MichelleS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply