Access to my phone number sms

Lnmevn
Newbie

Subject: Request for SMS history — [Phone number Redacted]

 

Hello,

 

I lost access to my phone/SIM for [Phone number Redacted] and need the recent SMS messages for account recovery. This number is linked to my Twitter and Gmail accounts.

 

I can provide photo ID and any account details you require. Please tell me what you need and how you can securely share the message history (or timestamps/preview) with me.

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SynthpopAddict
Champion - Level 3

Do you mean you want the short code 2FA SMS texts which are being sent to your lost phone?  If the detailed logs in My Verizon don't show this information, you might be better off contacting Google and X support about alternate means to access your accounts there.  And I'd remotely factory reset the lost phone if at all possible.

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I'm not a Verizon employee, just another customer trying to help.
vzw_customer_support
Community Manager
Community Manager

Lnmevn, we completely understand needing to access your accounts again. While we can't access text message content, as we explained in our Private Message, if you still require assistance reviewing mobile number recovery options, please reply to our Private Message. This way, we can take a closer look at your specific account details and provide the support you need. -Dee

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