Unwanted calls

Pingon1
Enthusiast - Level 1

I have not use or made contact with Verizon for months. Why am I receiving calls from *****

It says that it's a verify Verizon Support number,, but now a days I don't believe anything. Is simply for me, you're not part of my contacts, your phone call goes to waste, period.

10 Replies
xXDarkRogueXx
Enthusiast - Level 1

I jis got a call from them also but it was ***** not *****.. did u ever find out what it was about an if it was really them?

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graphite
Enthusiast - Level 1

Verizon, you have someone working on the inside. They are providing details to fraudsters about orders being placed.  The fraudster knew I had started an order just yesterday.  The phone number is:  *****.  The caller id shows "Verizon Support" and next to it is an official looking V symbol.  Why are you allowing this?  Call that number and it sounds like you're calling Verizon.  You, Verizon, have allowed this for a very very long time.  I see fraudulent activity associated with this number having been reported even years ago.  What gives here, Verizon?

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vzw_customer_support
Customer Service Rep

Hello and thank you for bringing this concern to our attention. It's always our priority that you are provided with the best possible service. We can help resolve your concern. Im sending you a PN in order to get started.

-Will

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JimmyJonsVComm
  • Just got a call from 18002201614 claiming to be Verizon Support
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vzw_customer_support
Customer Service Rep

I appreciate you being diligent in keeping us in the loop of your concerns! The number 800-220-1614  belongs to our Outdial Sales team who will occasionally reach out to our customers. If you have any additional questions, please don't hesitate to reach out to us! 

-Necia

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Hvhiibx34
Newbie

Also just got the same call from ***** asking me about an order i was going to place

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sdBuck
Newbie

The same number called me yesterday, 5/20/2025.

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Coty-v
Newbie

Looked at watches in the app this morning and Just got called 3 times in 2 minutes the 2nd call happened while the 1st one was taking place and the last call switched mid introduction from a man to a woman, ***** 5/23/25. They said theyโ€™d like to talk about lowering monthly bill and promotions I might qualify for and then said theyโ€™d send a link that I need to verify so they could gain access to my account. Would not trust it

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duudethatsrad
Newbie

Same looked at watches this morning and got a call about wanting to lower my bill and discounts available but for that he needed to gain access to my account and sent me two requests via the app. Ph: 1-800-220-1614

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vzw_customer_support
Customer Service Rep

Hey duudethatsrad, we don't want you worrying about any calls that aren't really from us, and we're so glad that you have helped bring this to our attention. We're sending you a private message so we can get some details. 

-Cait

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