Child Disabling VPN

Blnt_4233
Newbie

It appears that there are numerous complaints about this subject. What are you doing about children being able to bypass and disabling VPN which prevents parental control?  Maybe stop asking about what phone people have and start looking into your useless app. It doesn’t work! And so frustrating!  If you can’t find a solution, I want a refund! 

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vzw_customer_support
Customer Service Rep

Hello, Blnt_4233, we know how important it is to be able to use parental controls and certainly don't want you to be frustrated by the VPN being turned off. When looking at parental controls, it is necessary to have the VPN turned on through the phone settings or a third party app. When asking for the device type, that will help determine what options are available for you to control the ability to disable a VPN. For additional details, please click here: https://bit.ly/3ZrBMm7. In the "Other Things to Consider.." section, you will find links with additional details surrounding how to block the ability to disable a VPN/turn off location services for both iOS and Android.

-Lauren

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