My new Fold 2 has many dropped calls / people telling me they can't hear me. My prior S10+ had no issues. Any advice for fixing this, please?
I opened a ticket with support and am getting a Network Extender sent to me. But as an FYI I have found that switching to LTE seems to increase the signal slightly. -115 dBm to -112 dBm right now. But the number does change frequently so it's unclear if it helps.
FYI That I also posted this question at
https://community.verizonwireless.com/t5/Android-General/Will-switching-to-LTE-from-5G-improve-voice-call-connections/m-p/1206781#M129506%2Fjump-to%2Ffirst-unread-message
Hello, Aprayiii. I want to help you figure your voice issues. Turning on LTE helps your device connect to your call using Data to get a more clear connection. Do you have the same issues with HD calls off and turned on? Is it the same issues with calls if you have roaming active, or turned off?JavierD_VZW
Thanks @vzw_customer_support @javierd_vzw . For network mode I have Global, not LTE/CDMA. For Advanced Calling I have it on and selected HD Voice and Video calling. I have Data Roaming Access turned on. Please advise.
aprayiii, thank you for sharing this information. Can you please clar[fiy if your drop call concern happens everywhere you go? Or only at a specific location? May we have your nearest intersection, City, and zip code so we can accurately pinpoint your location?
Specific location. Intersection of Alpine St. and St. Andrews Dr. Longmont CO 80504. My prior Samsung S10+ did not have a problem at this same location.
Hi, what is next?
Hi @vzw_customer_support I am now tracking this issue in a different post https://community.verizon.com/t5/Android-General/Will-switching-to-LTE-from-5G-improve-voice-call-connections/m-p/1207425#M129536
