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Unlocked Samsung S23 video calling not an option

Has anyone found a solution to having the video calling feature on an unlocked Samsung S23 Ultra? From what I have found Verizon does not allow the feature on unlocked phones.

I have reached out to Samsung and Verizon support and have not had the issue resolved. If it is truly due to Verizon, I may have to look into changing carriers.

#10yearcustomer

Comments

Verizon_Support

We would be glad to take a closer look at your account and your video calling concerns. We will be sending a Private Note to gather additional information from you.

-Andi

Matt1234567890

Same issue with an unlocked S 24 ultra.....video calling not available.....very disappointed

Verizon_Support

Matt1234567890, we want to make sure that you're able to video call without any issues. Please follow these steps to enable your video calling: https://www.verizon.com/support/knowledge-base-306331/

~Jesse

Matt1234567890

This menu option for video calling is not available on an unlocked Galaxy S24. So what now?

68bucks

I have the same issue with an unlocked S23 Ultra. I don't have an option to turn on video calling in the phone settings. The only option I have is Google meet and I can't/ don't want to ask others to download software. Has a solution for this been found?

SynthpopAddict

No, there isn't any other way to get video calling on a newer model factory unlocked Samsung because the feature was not built into the phone besides downloading a 3rd party video calling app or using Google Meet. Google has their apps installed on the majority of smartphones though.

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