I have a Samsung J7 phone. I want to backup all data to a Windows 10 computer. I CANNOT use Smart Switch; it only will allow me to transfer data to another phone. When I go to Setting s for this J7 phone there is NO ability to connect to a computer using USB. What application will backup a Samsung J7 phone data to a computer?
We understand that you are looking to back up your device content on your computer. Can you share with us what types of data you are looking to back up from your device? Are you currently using a MicroSD card in your device for removable storage? The steps using the link listed below can be used for unprotected video / music files, but those are the only files that can be transferred using this method.
https://www.verizon.com/support/knowledge-base-210636/
-Andi
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