I am trying to retrieve my call history from Feb. 2024 I have a Samsung S24+ Any help is greatly appreciated
Unless you cleared the history on your phone, should be under "Recents" in the phone app - unless Samsung has changed the phone app interface to no longer keep any history.
Hello Heic. Looking at our business system alerts, we do see that the missing usage details are now part of an alert that our IT team is working on. Based on the latest information they shared, they advised that an issue has been identified which is causing customers to be unable to view their usage details online.
~Ivone
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