My Android keeps dropping calls and/or person I'm speaking with can't hear me.
What steps can I take to correct this issue if possible.
Thank you.
Hello. We are here to help with calling issues. To better assist, tell us a little more. What model is your device and is the software up to date? Are you using Regular or Wi-Fi Calling?
~Maria
Samsung 21FE - have tried both regular and wi-fi. Same issue applies to both.
Thanks for that information. Is your software up to date: https://www.verizon.com/support/samsung-galaxy-s21-fe-5g-update/? Are you experiencing this issue in a particular location? How long has this been happening?
-Lauren
This is my mom's line and happens to her frequently in a few areas of her home. However, when I am there I don't have any issues and I have a S21 Ultra
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