Cant change text tone on google messaging.

ISLANDLAWNBOY
Enthusiast - Level 2

Hi, I have a Samsung A15 phone and I'm unable to change the text tone for certain contacts. When I change it, it stays on that tone until I turn it off or restart it and then it goes back to default.  I miss the Verizon messaging app.

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vzw_customer_support
Customer Service Rep

We get it, change does have its challenges. I want to make sure you do have the Samsung guide for custom ringtone for a contact.  Check this out: https://www.samsung.com/ph/support/mobile-devices/how-to-set-a-custom-ringtone-for-a-contact-on-your... 

When changing, you should lose your changes when restarting the phone. 

-Deb

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ISLANDLAWNBOY
Enthusiast - Level 2

Gives me option to change ringtone but not text tone. I hate change. Why couldn't Verizon add the rcs software to the Verizon messaging app. I hate the google app. It's so plain. I still don't know whether or not the message has been delivered  the other app use to say delivered  this one has to check marks. The other app use to say someone's tying this one has 3 dots. Very cheaply developed.

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