Does my phone use an eSIM?
Springding99
Enthusiast - Level 2

Does my Samsung Galaxy S22 phone have an eSIM? I don't believe so - there is a SIM card in the slot. However, the settings are not clear in the SIM manager. I have one SIM and it is labeled "SIM 1".

We are traveling to Korea (emergency) on Sunday and have purchased a local SIM card with a data plan. However, there is a new requirement to register your eSIM device but the command *#06# gives an error. I am not sure what I am looking for.

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4 Replies
vzw_customer_support
Customer Service Rep

Hello, Springding99, the Galaxy S22 series is capable of using an eSIM. Click here: https://www.verizon.com/support/dual-sim-with-esim-faqs/ to find a list of devices that are eSIM capable under Which Devices Support 2 Numbers on 1 Device.

-Lauren

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Springding99
Enthusiast - Level 2

I should have been clearer.  I know that the Galaxy S22 series supports eSIM. How can I tell if my phone is using an eSIM for service with Verizon?

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vzw_customer_support
Customer Service Rep

Hello, being on top of your phone is vital, especially if you are reviewing its eSIM status. Verizon is here to help.

 

For more information on the Samsung Galaxy S22 check out our equipment guide: https://www.verizon.com/smartphones/samsung-galaxy-s22/.

 

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

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vzw_customer_support
Customer Service Rep

We are here and ready to assist should you still need help. If you prefer, there are other support channels we have based on what best fits your needs.  We look forward to assisting you.  https://www.verizon.com/support/contact-us/#mobile

-Deb

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