Galaxy A51 wrong caller id

raccoonbandit
Newbie

My galaxy a51 phone is showing wrong caller id when I place calls, "Supplementary Services" is blocked

0 Likes
3 Replies
vzw_customer_support
Customer Service Rep

Hello, raccoonbandit. Help is here and thank you so much for this info. Have you attempted to set up Call Forwarding or any other changes in the phone's settings?

 

-Natasha

0 Likes
raccoonbandit
Newbie

No, I have not set up call forwarding, or changed Tracfones settings.

0 Likes
vzw_customer_support
Customer Service Rep

raccoonbandit, thanks so much for confirming. I do want to ensure we are on the same page. Is your account currently with TracFone or Verizon? 

-Natasha

0 Likes