Galaxy S20 FE ringtones

[Acheron11]

Brand new Galaxy S20 FE. Trying to put custom ringtones on my contacts. Every help video say hit edit, then more and scroll down to ringtones on contact page. I don't have "ringtones", all I have is "vibration pattern". Am I missing something?? I can change ringtone of phone but NFI how to give ringtones to contacts. Thanks

[vzw_customer_support]

Acheron11, we want to ensure you can set your ringtone as anticipated. You'll find the steps to do so here:  https://www.verizon.com/support/knowledge-base-234150/. Vibrate pattern is the 6th option down on the "Sounds and Vibration" settings menu. Ringtone is actually the 2nd option in that menu and is located 4 options above the Vibrate pattern.

[S21ultrafrustrated]

This does not fix the problem of not being able to access the "ringtone" option when you select:

contact>edit>View more>.

NO ringtone option shows for individual contacts! How can I enable ringtone?

[vzw_customer_support]

Thank you for your patience. We have some steps that can help you with your ringtones issue, check them out here: 

1. Step 1/9. From the Contacts app main screen, select the contact you'd like to assign a ringtone to.
2. Step 2/9. Tap Edit.
3. Step 3/9. Tap View more.
4. Step 4/9. Scroll to Ringtone.
5. Step 5/9. Tap Ringtone.
6. Step 6/9. Select your desired ringtone.
7. Step 7/9. Tap the Back icon.
8. Step 8/9. Tap Save.

~Ivone