How to set up Visual Voicemail

[RaininSpain]

   I have the Visual Voicemail app on my phone.  When people call and I don't answer, they get a message that says something like, "The person you are trying to reach does not have voicemail set up."  So, I need guidance how to set  it up.
   There's a YouTube video, but it moves so fast and uses pronunciation that I don't understand. 

Thanks for your help,
RaininSpain.

[SynthpopAddict · Accepted solution]

I only use the plain *86 voicemails and not Visual Voicemail because my phone is unlocked and won't run the Verizon Visual Voicemail app.  So I'm not sure if you need to configure your *86 voicemail first before the visual voicemail app will work with it?

If you never set up any voicemail at all in your Verizon account, you need to get a PIN to access the *86 voicemails.

https://www.verizon.com/support/knowledge-base-14613/

To set up Visual Voicemail, hopefully this link will help:

https://www.verizon.com/support/visual-voice-mail-faqs/

[RaininSpain]

Thanks for your reply.
   I had difficulty following the instructions., the terminology isn't in my vocabulary. So I went to the local Verizon store, and a technician set up Visual Voicemail.
RaininSpain

[vzw_customer_support]

We are glad you are all set up. If you need anything else, please reach out. 

-Bryan