I have a galaxy s25. I accidentally deleted the favorites screen of my friends and family. How do I reinstall it?

Finn709
Newbie

I have a galaxy s25. I accidentally deleted the favorites screen of my friends and family. How do I reinstall it?

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vzw_customer_support
Community Manager
Community Manager

We sent a Private Message so we could help with the Favorites layout you were having trouble with. Since we’d need to troubleshoot and work with your specific device, we’d need to continue in Private Message to address the concern. Please contact us if you still need support.  -John

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SynthpopAddict
Champion - Level 3

Is this a photograph?  Check your Trash folder and restore the file from there, because deleted items stay in the trash for 30 days.  If it's been longer than that or you manually emptied the Trash folder, you're out of luck and the only remote possibility of recovery would be to try a data recovery app, but it's not a guarantee that you'll get it back.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Community Manager
Community Manager

We understand it is easy to accidentally delete things. We are happy to walk you thru getting the screen re added. Be on the look out for a private message so we can help walk you thru it. 

-Kristen

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vzw_customer_support
Community Manager
Community Manager

We sent a Private Message so we could help with the Favorites layout you were having trouble with. Since we’d need to troubleshoot and work with your specific device, we’d need to continue in Private Message to address the concern. Please contact us if you still need support.  -John

bearone22
Enthusiast - Level 3

no replies from op in close to 2 months!!

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vzw_customer_support
Community Manager
Community Manager

We want to ensure that you are able to get this restored ASAP.  Being able to set up your Favorites screen is crucial.  Here is more information on how to complete this process.

https://www.verizon.com/support/knowledge-base-309479/

https://www.samsung.com/us/support/answer/ANS10001898/

 

We are standing by if you need further assistance as well.

-Sean

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