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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I recently switched my S10+ over from Sprint to Verizon, in the hopes of getting a better signal at home and abroad. After activating my phone I was able to get 4g and 3 bars, but later in the day I was getting 3g with no bars or just flat out no service. I tried all the trouble-shooting steps, and I'm at the point of trying a factory reset. I talked to customer service and they seemed confused since i'm in a coverage area. I'm just really confused on how that my mom and sister are sitting beside me and getting excellent service, while I get a no network error.
That's a great question, let's take a look. Please send us a Private Note for further assistance. GenevieveB_VZW
Okay, I sent you a private message. If you have any solutions, I'd be happy to hear them.
Clayton94, we appreciate your private message. What ZIP Code are you currently having trouble? Are you having issues with calls, texts and data?
JoshuaC_VZW
My zip code is 43314. For the most part, I'm able to have one or two bars and can send text messages. Although, when I make a call, I'll lose everything and get a no network error. As for data, I can get a good 4g connection after turning airplane mode on and off enough times for a couple of minutes before losing it. Also, going outside doesn't improve my service.
We are sorry to hear that this has been an issue for you. In order to review this more we would have to look at your phone in more detail together. What is the make and model for your phone? When did you first start having issues with your connection? JasperM_VZW