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MOBILE WIFI
Slammage
Newbie
โ€Ž02-10-2024 10:45 PM

Why do I have to always find WiFi to connect to instead of being able to use LTE? I also am unable to use my hotspot...WHY??????

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SynthpopAddict
Master - Level 2
โ€Ž02-11-2024 12:50 PM

What is your signal strength when you're in LTE?

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep
โ€Ž02-13-2024 05:24 AM

Hello, Slammage. Help is here as you deserve only the best in service from us. Please tell me more. What is your zip code? Which signal indicator do you see on the device when you are unable to use your data, meaning LTE, 5G or SOS? 

-Natasha

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