Devices can be carrier locked if they are not fully paid off or if they have been reported as lost or stolen. Try contacting Verizon support if it's a Verizon phone to see what is going on.
Normally, Verizon unlocks phones after 60 days from purchase. See this: https://www.verizon.com/support/device-unlocking-policy/
Devices can be carrier locked if they are not fully paid off or if they have been reported as lost or stolen. Try contacting Verizon support if it's a Verizon phone to see what is going on.
Normally, Verizon unlocks phones after 60 days from purchase. See this: https://www.verizon.com/support/device-unlocking-policy/
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