Trying to open a mobile hotspot and getting error "To use Mobile Hotspot, you'll need to subscribe to the Mobile Hotspot service." Went through online troubleshooting, cycled phone off and still get error. The other two phones on our account connect fine (although one gave the same message briefly tonight).
I see several references to the same error, was a solution found?
Problem is on Samsung A50, other phone is a Samsung S21+. We have a second A50 that it works correctly on so it should not be a hardware issue.
Hello, WicketsMom. Help is here. Thank you so much for this info. May I ask, which plan do you currently have with us? We can check to see what the features are.
-Natasha
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