Network Unlock
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My Samsung phone was meant to automatically Unlocked after 60days. Why is it still locked to Verizon?
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Verizon devices unlock after using them on Verizon for 60 days. If you aren't a Verizon customer, the phone won't unlock simply from waiting 60 days.
I've heard of instances where a Verizon phone was purchased at a 3rd party retailer, and for whatever reason, those phones do not always unlock themselves. It looks like a disconnect with not having the purchase tied directly to your Verizon account.
I'm not a Verizon employee, just another customer trying to help.
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Well maybe that is the case, because i dont have active verizon line connected to the phone, it was meant to unlock itself regardless, ***** is the imei.
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It's not going to unlock from waiting 60 days. You have to use the device on Verizon for 60 days first. See the device unlocking policy here:
https://www.verizon.com/support/device-unlocking-policy/
If you used to be a Verizon customer and did satisfy the requirements for unlocking, then you'll have to wrangle with Verizon on why the phone isn't unlocked.
If you have never been a Verizon customer and bought this phone from some 3rd party, you need to get a refund from the seller.
I'm not a Verizon employee, just another customer trying to help.
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you dont get it, a verizon sim was used with just that no sim was connected with it....
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no active line with it
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We're sorry to learn you're having issues with your device Victorjay. Are you still experiencing these issues with your device?
~Ivone

