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New phone activation lost all future scheduled text messages

Akamasha
Newbie
‎12-08-2023 08:48 AM

I had approximately  30 future dated text messages scheduled on my Verizon moto z4 to myself for important upcoming things.  When I activated my new Samsung Galaxy a54 none of my scheduled messages transferred only messages previously received and sent is there a way to fix this? When I did the activation and transfer the text messages it actually deleted the scheduled messages on my old Motorola Z phone as well. Im super frustrated any any help is greatly appreciated

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vzw_customer_support
Customer Service Rep
‎12-08-2023 08:53 AM

Thank you for taking the time to reach out to share your experience. I do understand the frustration when something does not transfer successfully from one phone to the other, especially when working with different phone manufacturers and their own interface. This is Samsung's resource page Schedule messages to send later: https://www.samsung.com/nz/getstarted/advanced/schedule-messages-to-send-later/.

-Deb

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Akamasha
Newbie
In response to vzw_customer_support
‎12-08-2023 11:32 AM

Thank you . I'll check there. 

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Akamasha
Newbie
In response to vzw_customer_support
‎12-08-2023 11:37 AM

I checked the link you provided. It advises how to send a future dated text message.  I know how to send them so thats not my current issue.  However it doesn't assist me with my future dated text messages already scheduled that did not transfer over to my newly activated phone.  My sent and received messages are on the new phone but I'm still missing my previously scheduled future dated text messages.  

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