New promo not showinh up on phone

ABRENNAN88
Newbie

I just signed up and was supposed to receive my S25 ultra for free and get 350 off my watch and get a $300 gift card. So far all I have seen is the reduction on my watch. Was there something else I was supposed to do?

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2 Replies
vzw_customer_support
Customer Service Rep

We've got your back! Sending you a private note now.

-Cryssie

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SynthpopAddict
Champion - Level 3

Discounts and promotions aren't stackable.  If the $300 gift card you're referring to is the Switcher Rebate for porting in from elsewhere, but you were signed up under a device deal to get a free phone and watch, then you won't get the Switcher Rebate.  You should be receiving a monthly credit for 36 months which will add up to the cost of the phone and watch after 36 credits?

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I'm not a Verizon employee, just another customer trying to help.
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