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Jonesg
Newbie

My free trail is over and I need to set up a package

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3 Replies
SynthpopAddict
Champion - Level 2

The online CS reps who check these forums don't work on Sundays from what I can tell.  If you'd like to get set up today, your best bet is to go to a Verizon store.  Check the Stores link at the top of the page to find the closest location.  I think most stores close at 5pm on Sundays but stay open until 8pm on weekdays.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep
@Jonesg  wrote: My free trail is over and I need to set up a package

We would be happy to help you get set up with a package now that your free trial is over, Jonesg. Can you tell us more about what this free trial was for? What service did you need to get a package set up for?

-Joseph

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SynthpopAddict
Champion - Level 2

Isn't the only free trial Verizon offers the one where you get cell phone service for free lasting 30 days, if you have an eSIM capable phone?  I would have to say the OP wants to port their line into Verizon.  If this is the case they need their current account number with their current carrier and a valid transfer PIN.  The best way to get a port to work successfully is to do it at a Verizon store.

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I'm not a Verizon employee, just another customer trying to help.
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