Not receiving individual message from 2 week old group text
yobarnes
Enthusiast - Level 1

I was off the grid two weeks ago and when I got signal again, I found that I did not receive several messages from a group chat.

Screenshot_20240229_162615_Messages.jpg

I have turned my phone on and off but still, as of today, I still cannot see those messages. Any suggestions?

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Re: Not receiving individual message from 2 week old group text
SynthpopAddict
Contributor - Level 3

Looks like some of the texts have gone into the void...don't think you'll be able to get them.  Texts are supposed to be held for some time if your phone is shut off or otherwise without service, but it doesn't always happen.

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I'm not a Verizon employee, just another customer trying to help.
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Re: Not receiving individual message from 2 week old group text
vzw_customer_support
Customer Service Rep

Hello, yobarnes. Thanks so much for reaching out. Getting your messages is a must and help is here. Which messaging application are you using, meaning iMessage, the text app that came on the phone or a third-party application? 

-Natasha

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