Note 10+ continuous "phone not activated error". Phone works fine.

Sunmist
Enthusiast - Level 1

I have a Galaxy Note 10+

       I went to 3 different Verizon stores including the one I purchased my phone from, spent hours and they are baffled trying to get rid of the notification. 5 different people tried to fix the issue.  Phone is activated and works fine. I guess it doesn't think it is and is trying to activate continuously . After it can't, the notification then says: "phone not activated". Like I said, phone is activated and works fine.

If they cannot fix the issue soon, I will be forced to use my insurance and get a new phone because my old phone accidentally hit a brick wall. I am not wasting anymore time.

1 Reply
vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems with your phone showing that activation message. We want to help you make sure the phone is working without any issues. We're going to send you a Private Note so we can help.

~Jesse

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