Proff of identity
VanCammmm20
Enthusiast - Level 1

I need to verify my identity it would not take its saying my account was cancelled but sent me a bill please help I want my phones 

Savanna 

Savanna
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2 Replies
VanCammmm20
Enthusiast - Level 1

I finally have gotten to download my front and back of my license please I got my bill for February when will the phones come

Savanna
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vzw_customer_support
Customer Service Rep

We are truly sorry to see you in this account dilemma. We know the importance of keeping your service active. Our goal is to provide the support you need.

 

Lets gather more information. How did you get this alert (via phone call, text, email, etc.)? When was it received? Who sent this notification (does it have an email address, phone number, short code, etc.)? What exactly does the message say?

~Gilbert

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