Texting services denied

[Oregon2]

• A previously blocked number to, I believe an Android Galaxy 5, was unblocked.  When I text that number from my iPhone, they cannot text back and I get the text messaging services denied message.   I’m sure I unblocked the number.  I turned on MMS.  Ideas?

[vzw_customer_support]

Hey there, Oregon2, I appreciate you reaching out about your text issues. I need to gather some more details to help guide us to a resolution. Has the phone been restarted since unblocking the number? Did you block the number directly through your phone or through the My Verizon app? 

-Melissa

[Oregon2]

The phone has been restarted.  I believe the number was blocked through this iPhone.

[SynthpopAddict · Accepted solution]

I'm speculating here, but if there's something in your My Verizon account for blocking numbers, have you checked there to make sure the number isn't also in there as a blocked number, and remove it from My Verizon as well?  Make sure SMS is enabled as well as MMS on your iPhone.