Unasked for 2nd line
Handly56
Newbie

My Samsung s22 was overheating. so I called the warranty company to get a different phone. what I got was an added line and a s23 Fe for a huge price! I simply wanted a phone that worked and didn't overheat not a new phone with a new number. or should I say with an added line! according to their tech I cannot just return the  phone I am now stuck into adding a line onto my own line. I am a disabled widow on social security,IF I had wanted a new extra line I certainly would have picked out a watch certainly not a new phone or added line!

 

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vzw_customer_support
Customer Service Rep

Hello, Handly56. Help is here and my apologies to hear this has happened. Please tell me more. Did you sign anything for the phone? How long have you had the second line? We do offer a 30-Day Worry Free Guarantee. Please advise. 

-Natasha

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