why are my usage logs all empty? getting the run around when calling.. on the phone for 90 minutes so far
Hello, being on top of your services is crucial, especially if you are encountering user log issues. Verizon is here to help.
For more details on how to use your My Verizon account, check out our guide: https://www.verizon.com/support/my-verizon/.
Which logs are you looking for (calls, texts, data)? What exactly occurs when you attempt to get them? When did the issue start (did the logs ever worked)? What recent changes have you made?
~Gilbert
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