Verizon branded gs24 ultra Stock phone app doesn't have blocking and report spam
Kzbd
Newbie

I thought the FCC had required that? My old gs20 did in the free phone and voicemail apps. All I see is Verizon (typically) directing me buy a premium app from them. 

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vzw_customer_support
Customer Service Rep

We want to make sure you're not getting unwanted spam. There is a free version of Call Filter you can sign up for. Here's an FAQ with more info: https://www.verizon.com/support/call-filter-faqs/

~Jesse

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Kzbd
Newbie

We want to make sure you're not getting unwanted spam

You want to make sure you're trying to charge for every issue you allow to exist. My unlocked GS20 I bought from Samsung had spam reporting in voicemail and the phone app. I thought carriers were being required to provide that by the FCC for these robocalls? The free app from Verizon is designed to make you upgrade and I have to wonder if those features are missing from stock voicemail and phone apps to steer people to paying you a monthly fee for your clunky app.

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vzw_customer_support
Customer Service Rep

Spam calls truly are annoying, and I completely understand he frustration with them. Call Filter offers the spam call blocking feature with the free version, however, the arms race with spam callers is always ongoing. Here's a link with tips for dealing with spam calls and other types or nuisance contacts: https://www.verizon.com/about/account-security/robocalls

~Jesse

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