Verizon locked Samsung S24

moozl
Enthusiast - Level 1

Bought Samsung S24 from guy on ebay.com.
Policy said that phone should be SIM unlocked after 60 days. 
Will it unlock automatically ? Cause for now I can't use it with my Vodafone EU SIM card.

 

Thanks for help in advance

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vzw_customer_support
Customer Service Rep

I'm sorry to hear that your device is currently locked. Based on what you shared, if you bought from a third party and the device is showing as locked with VZ, you’ll need to reach out to the original seller you purchased from. You can view our device unlocking policy for post pay and prepaid devices here: https://www.verizon.com/about/consumer-safety/device-unlocking-policy

-John

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moozl
Enthusiast - Level 1

Now after update in ODIN the phone ask me for a unlock code.5429326725503905560.jpg

@verizon  could you provide this code for me ? 

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vzw_customer_support
Customer Service Rep

I'm sorry to hear that your device is currently locked. Based on what you shared, if you bought from a third party and the device is showing as locked with VZ, you’ll need to reach out to the original seller you purchased from. You can view our device unlocking policy for post pay and prepaid devices here: https://www.verizon.com/about/consumer-safety/device-unlocking-policy

-John

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