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Visual voicemail

Frustrated1002
Newbie
โ€Ž05-10-2025 09:01 AM

Visual voicemail won't open after phone update

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SynthpopAddict
Champion - Level 2
โ€Ž05-12-2025 07:40 AM

I saw another thread where someone figured out their VPN was interfering with the visual voicemail app and shutting off the VPN worked to get the visual voicemail back.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep
โ€Ž05-12-2025 09:08 AM

We would like to help you get your visual VM working. Will be sending you a private message so we can start troubleshooting. 

~Balter

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