Extender not arriving as promised

[Amadauss1]

I ordered an extender through verizon and was promised  7 to 10 business days and that was 14 business days ago.  it still shows it has not shipped.  What is going on?

[vzw_customer_support]

Hello, Amadauss1. Help is here as we can check on the status of your Network Extender. I have sent you a Private Message for further assistance.

-Natasha

[cjs9473]

Same with me!  I ordered one as recommended in an email from Verizon on August 19 and nothing has happened almost a month later!  3 to 5 day shipping.

[vzw_customer_support]

Oh, wow! We are stunned to see you in this Network Extender dilemma. Our goal is to provide the support you need.

For more info, check out our Network Extender FAQs: https://www.verizon.com/support/4g-lte-network-extender-faqs/.

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

[Aditya182]

I ordered mine end of may and hasn’t shipped 2 months later

[vzw_customer_support]

We are here to support you. Sending you a Private Message now.

-Cryssie

[JT4455]

Mine was ordered for me to resolve calls dropping at home. It has been over a month and still says waiting to ship. 

[Kh_Barry]

Hi JT4455,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent.
You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent.
Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

[vzw_customer_support]

JT4455 Thank you for reaching out about the extender. We would be happy to look into this for you. We will be sending a PM as well. 

-Harry