Extender not arriving as promised

Amadauss1
Newbie

I ordered an extender through verizon and was promised  7 to 10 business days and that was 14 business days ago.  it still shows it has not shipped.  What is going on?

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3 Replies
vzw_customer_support
Customer Service Rep

Hello, Amadauss1. Help is here as we can check on the status of your Network Extender. I have sent you a Private Message for further assistance.

-Natasha

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cjs9473
Enthusiast - Level 3

Same with me!  I ordered one as recommended in an email from Verizon on August 19 and nothing has happened almost a month later!  3 to 5 day shipping.

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vzw_customer_support
Customer Service Rep

Oh, wow! We are stunned to see you in this Network Extender dilemma. Our goal is to provide the support you need.

 

For more info, check out our Network Extender FAQs: https://www.verizon.com/support/4g-lte-network-extender-faqs/.

 

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

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