"Extra member" for Netflix +play
charleyrich99
Enthusiast - Level 2

I have the Netflix +play promotion on my account.

I want to add a family member not living in my home.  Netflix offers this option at a discount and calls it an "extra member".

However as Netflix came via Verizon, I don't see the option in Netflix settings or in Verizon.  How can I do this?

Thanks.

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2 Replies
vzw_customer_support
Customer Service Rep

 

I recommend reaching out to NetFlix to review your options and see if that is an option when using a promotion. -Joe

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charleyrich99
Enthusiast - Level 2

Thanks. I did reach out to Netflix, yesterday. Unfortunately, they said adding an "extra member" is not possible with the Verizon promotion.  They said my only option would be to purchase a full-price Netflix subscription for my family member not living under my roof. 

It's a shame Verizon didn't consider this situation when they created the promotion. 

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