2024 Price Increase

[etfonhome]

Verizon raised my prices last year and now another $4.00 a month per phone based on my contracted plan.  Is this considered a termination of contract allowing us to just pay off our phones and go to a monthly prepaid service  provider without penalty?  

The costs of all these corporations raising prices is just getting beyond ridiculous: home insurance 50% increase, car insurance 25%, groceries 40-60%, property taxes 50%,, streaming services 25%  yet  all these CEOs are buying 20M and 50M dollar homes 30 minutes from me and 500M yachts waisting away in Cabo that they use for 2 weeks a year.   

[vzw_customer_support · Accepted solution]

Hello, starting March 1, Verizon customers on select older Unlimited mobile plans will see a monthly plan increase of $4 per line, effective their next billing cycle.

Pricing for our newer myPlan platform will remain the same. Customers on older plans can easily move to myPlan and take advantage of the network option that works best for them, plus exclusive savings on the entertainment, shopping and experiences that matter to them, including Disney+, AppleOne, Netflix, Max, Walmart and many others.

For more details on our new packages, click on this link: https://www.verizon.com/plans/unlimited/.

~Gilbert

[etfonhome]

My question was is this considered a termination of contract allowing us to just pay off our phones and go to a different service  provider without penalty?

[vzw_customer_support]

Hello, etfonhome, thanks for getting back to us. When purchasing a device using the device payment option, you do have the option to pay off your agreement early at any time. Please click here: https://www.verizon.com/support/device-payment-faqs/#monthly for details. We certainly appreciate your loyalty over the years and know it's important to have the best pricing for your plan. We do have alternate plans available and are happy to review your account. Would you be open to checking for alternate plan options?

-Lauren

[Delani04]

I want to know exactly why my bill is going up four dollars. My plan gets more and more expensive every year. I have no problem leaving Verizon. If you’re going to keep charging me random fees and not explaining to why. Verizon is now just like the rest of the phone companies taking money, more and more from their customers for no real reason.

[vzw_customer_support]

Delani04, We can understand that no one likes seeing a price increase on their account, but thanks for giving us a chance to explain. This $4/line per month increase is designed to help ensure Verizon is able to grow and continue investing and delivering the best experiences and network you rely on everyday. We hope this helps to answer your question. If we can assist further, please let us know here.

-Andi

[Delani04]

Thanks for the CANNED RESPONSE. You didn’t explain anything. Verizon is just falling in line with the rest of the companies that are arbitrarily raising prices on their customers to get more money from them under the guise of “we’re trying to provide you with the best experience.” Corporate greed continues to win in this country while consumers continue to lose. There is zero benefit for me in raising my already incredibly high bill. How dare you continue to raise prices on your loyal customers. I’ll be definitely looking into AT&T. 

[vzw_customer_support]

Delani04, we would hate to lose your business and your loyalty. The information provided is the reasoning for the price increase. We will be glad to review your account specific details to ensure that you are getting the best value from your plan and services. Please be on the lookout for a Private Message from us to continue to reviewing your account.

-Andi

[vzw_customer_support]

We are here and ready to assist should you still need help. If you prefer, there are other support channels we have based on what best fits your needs.  We look forward to assisting you.  https://www.verizon.com/support/contact-us/#mobile

-Deb

[Sam1980]

 Raising the price by $4 and then suggesting we go to one of their newer plans makes no sense. That would cost me an addition $10 a month for what I’m already getting.