Bad Service
Precious129
Enthusiast - Level 2

I don’t know what has happened within the last 2 months but I have had the worst service.  I used to have 3 bars now I have 1 bar or it goes to SOS. I use my phone for business and it constantly drops calls. Troubleshooting has been unsuccessful. What’s even worst is other companies are having the same issues so switching companies is useless. I deserve better for my patronage. 

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1 Reply
vzw_customer_support
Customer Service Rep

Precious129, we want to make sure that you receive the best available service in your area. Please tell us, what is your zip code? Were there any recent changes in your area such as new construction or foliage? Could you tell us more about the troubleshooting that has been completed?

~Izzy

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