Hotspot data usage

slthomas1
Newbie

We have 2 phones on “Unlimited Plus” with 30 Gb/month of mobile hotspot data each. 

Our Xfinity internet and tv is down due to a windstorm and we’ve been using the hotspots to watch tv. 

How do we track the mount of  data we’ve used specifically streaming via the mobile hotspots?

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5 Replies
SynthpopAddict
Champion - Level 2

Use a search engine to look up "check hotspot usage on phone".  It might also be under your data usage in your My Verizon account.  Be warned, streaming is a data hog, so hopefully your ISP gets their service back up and running soon.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

We are glad that you have been able to utilize your hotspot and we understand the importance of being able to track your usage. There are a few different ways to view your usage listed on the link below. Please let us know if you have any issues.

https://www.verizon.com/support/data-usage-faqs/

-Andi

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quinby
Newbie

why all the sudden has hotspot data accelerated? My hotspot just reset and in two days watching five hours of TV shows 14 GB used I’ve not changed any of my schedules or usage, and it has almost quadrupled from what it was. The last several years

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vzw_customer_support
Customer Service Rep

Hi there! We are happy to review the hotspot usage with you. We just sent you a Private message to get started.

-Nikki

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SynthpopAddict
Champion - Level 2

I'd check with your streaming service provider and see if the settings for video quality were changed somewhere, because streaming in higher quality mode uses more data.

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I'm not a Verizon employee, just another customer trying to help.
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